Dreams by Compendium

Legal

Privacy Notice

Version 2026-09-22.3 · Compendium Company, LLC

This forms part of the Terms and Conditions. It is written to be read, not to be got past.

The short version

We hold what you type: your email address, the children you add, and the letters you write. We use it to run Dreams, to make it better, and to tell you about things we offer. We do not sell it to anyone. You can see it, correct it, and have it deleted.

What a child types onto a photo sign never reaches us at all.

Your Grow Book stays on your own device. If you add sync, it is encrypted on your device first, and we cannot open it.

We track how the site is used. With your permission we use Google Analytics and Google Ads cookies to measure visits and whether our ads work. You choose in the cookie banner, and you can change your mind at any time. None of this ever runs on the pages children use.

1. What we collect

Information you give us:

  • Your email address and a password, which we store only as a bcrypt hash and can never read
  • The children you add: name, and where you choose to provide them, date of birth, favourite colour, food, toy, animal and television programme, a friend's name, and any note you write
  • The letters you create and keep: which keeper, which child, the personal detail you write into them, and the words if you edit them
  • Anything you write to us by email or through Contact support, with the name and email address you give us so we can reply. Contact support messages are answered first by our AI assistant, and every one is read by our team
  • What you type into the “Ask the Dream Team” chat, which is answered by an AI assistant and read by our team so we can improve Dreams. Please don't put a child's full name, school or address in it

1a. The Grow Book, and sync

The Grow Book keeps your pages, children's names, birthdays and photos in your own browser storage on your device. Without sync, none of it is sent to us.

If you choose to add Grow Book sync, your device encrypts each page (AES-256) with a Family Key that is made on your device and never sent to us, and only the encrypted result is uploaded. We store it so your other devices can fetch it, but we cannot read it: we see only its size, a random identifier and when it changed. We cannot recover your Family Key.

Turning sync off deletes the encrypted copy from our servers immediately.

Voice recordings, video clips, drawings and stickers you add to a page are kept the same way as photos: on your device, and only encrypted if you sync. Recording uses your microphone only while you are recording.

If you add a grandparent, we store the name you give them and when they last opened the book, so you can see it. Their link carries your Family Key after the "#", a part of a web address browsers do not send to servers, so we still cannot open your book. A note they leave is encrypted on their device and held by us, unreadable, until your device fetches it and you add it or let it go; then we delete it.

If you share pages with friends, your device locks just those pages with a new key made for that link alone, and we store only the locked copy, a random identifier, its size, when it expires and how many times it was opened. The key is in the link after the "#", so we cannot see what you shared. It is deleted when the link expires or you stop it.

1d. Reminders for your husband or partner

If you add your husband or partner for reminders, we store his first name, email address and, if given, mobile number; your first name, your birthday as a month and day (never the year), your anniversary, which occasions to remind him about, and your children’s birthdays. We use them only to send those reminders.

We record when we invited him, whether and when he said yes, and, if he agrees to texts, the exact wording he agreed to and when. We record each reminder we send so we never send it twice. Texts are sent through our text-message provider, Amazon Web Services, and carry no links.

If he stops the reminders we keep only what we need to never contact him again. If you remove him, or close your account, his details are deleted.

1e. The Dream Community

If you join the Dream Community we store the display name, picture and short description you choose, when you agreed to the guidelines, and what you post: words, photos, comments, reactions and reports. Other members see your display name, picture, description and posts. We never show them your email address.

Photos are made smaller on your device and have their hidden data (including any location) removed, on your device and again on our server, before anyone sees them. Posts, comments and photos are sent to our AI provider, Anthropic, to be checked for safety before other members see them; Anthropic does not use them to train its models.

The community pages load no analytics or advertising tags and are not shown to search engines. A post you delete is removed with its photos; unposted photos are deleted after a day. Reports are seen only by our moderators.

1b. Information collected automatically

When you use the site we record:

  • Which pages were viewed, and when
  • A visitor identifier, which is a salted hash of your IP address and browser. The salt changes every day, so the same visitor cannot be followed from one day to the next, and the identifier cannot be turned back into an IP address. We do not store raw IP addresses
  • Your country, as reported by our network provider, and whether you are on a phone, tablet or computer
  • The site you arrived from, if any
  • Cookies of our own: one to keep you signed in, one to protect forms against cross-site requests, one to remember that Kid Safe Mode is on, and one to remember your cookie choices
  • If you arrived from one of our ads, which ad it was (the campaign tags on the link)
  • Analytics and advertising cookies from Google, if you allow them (section 1c)

1c. Analytics and advertising tracking

We track how Dreams is used and whether our advertising works, using Google Analytics and Google Ads. With your permission, these place cookies in your browser and send Google information about your visit: the pages you view, how you arrived (including which of our ads you clicked), your device and browser, your approximate location, and actions you take on the site such as creating an account or buying a subscription, including the amount.

Google uses this to give us reports and to tell us which ads led to a signup or purchase. Google may also use it under its own terms; see how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.

We do not send Google your name, your email address, or anything about your children, and we never use your children's details for advertising.

  • Nothing loads until you choose. The banner asks the first time you visit; "Accept all" allows both kinds, or you can allow analytics only, or neither
  • You can change your mind at any time with "Cookie choices" at the bottom of every page
  • If your browser sends the Global Privacy Control signal, we treat it as a "no" to advertising cookies automatically
  • We do not use Google for ad personalisation of you, remarketing lists or uploading customer lists
  • None of this ever runs on the pages children use — the photo signs, wish lists, scrapbook and coloring pages — or while Kid Safe Mode is on

We keep a record of each choice made in the banner (what was chosen and when, with the same daily-changing visitor identifier described above) so we can show what was agreed.

2. What we do with it

We use what we hold to:

  • Run the service: print your name on a letter, remember your children, keep your letters, and manage your subscription
  • Fill in letters for you — for example working out a child's age from their birthday, or suggesting a letter when a birthday is coming up
  • Understand how Dreams is used and make it better: which keepers are written most, which pages people read, where the service falls short
  • Contact you about your account, your subscription, and security matters
  • Tell you about Dreams and other Compendium products, including by email, and time that around occasions we know matter to you such as a child's birthday. You can stop these at any time and we will still send the account and security messages
  • Keep records we are required to keep, and deal with fraud, abuse and legal claims

3. What we never do

  • We do not sell your information, or your children's, to anyone
  • We do not share your information with data brokers, and we never share anything about your children with anyone for advertising
  • We share visit and ad-measurement information with Google only if you allow advertising cookies (section 1c), and you can withdraw that at any time
  • We do not store your card number — Stripe handles payment and we receive only a reference
  • We do not ask children for information, and what a child types onto a photo sign stays in their browser
  • A letter you write but never keep or share is not stored at all

4. Who else touches it

We use a small number of companies to run the service, and they may process your information only on our instructions:

  • Stripe — payments and subscriptions
  • Amazon Web Services — hosting in the United States, and sending email
  • Cloudflare — serving the site and protecting it from attack
  • Anthropic — the AI that answers the “Ask the Dream Team” chat, and that helps us draft the newsletter and blog, and that writes the first reply to Contact support messages. It receives the messages you type into the chat or send through Contact support, with your first name and the topic you chose, and nothing else about you
  • Google — analytics and ad measurement, only if you allow those cookies (section 1c)

We may also disclose information where the law requires it, to protect someone's safety, or in connection with a sale or reorganisation of the business — in which case the buyer would be bound by this notice.

5. Children

Dreams is written for adults to use. Accounts are for adults and we do not knowingly create an account for a child.

Information about a child reaches us only because a parent or guardian typed it in. If you believe a child has given us information directly, write to us and we will delete it.

We hold a child's details for as long as your account is open, so that next year's letter takes one click rather than starting again. Remove a child from your account and we remove their details.

6. How long we keep things

  • Your account and children: until you close the account or remove them
  • Letters you kept: until you delete them or close the account
  • A letter shared anonymously, with no account behind it: one year
  • Usage records: up to 400 days, then deleted
  • Your partner’s reminder details: until you remove him or close your account
  • Dream Community posts and photos: until you delete them, a moderator removes them, or you close your account
  • Your cookie choices: the record of each choice for as long as we need to show what was agreed
  • Google Analytics data: 14 months, then deleted by Google
  • Records we must keep for tax or legal reasons: as long as the law requires

7. Your choices

At any time you can:

  • See and correct everything on your account, including every child
  • Remove a child, or a letter
  • Stop marketing email, using the link in it or by writing to us
  • Turn analytics and advertising cookies on or off with "Cookie choices" at the bottom of every page
  • Ask for a copy of what we hold about you
  • Ask us to delete your account and everything attached to it — we do not make this difficult

Depending on where you live you may have further rights, including under the California Consumer Privacy Act or the UK and EU General Data Protection Regulation. We apply the rights above to everyone regardless of where they live. Write to us and we will act on it.

Do not sell or share: we do not sell personal information. Under some US state laws, letting Google measure our ads counts as "sharing" for advertising. To opt out, choose "Essential only" or turn advertising off in "Cookie choices", or use Global Privacy Control, which we honour automatically without asking you to sign in.

Where we rely on your consent — for marketing email, for analytics and advertising cookies, and for holding your children's details — you can withdraw it at any time without affecting what we did before you did so.

8. Where it is held, and how it is protected

Dreams runs on servers in the United States. If you are elsewhere, your information is transferred there.

Passwords are stored as bcrypt hashes. The connection is encrypted. Access to the operator view is restricted and audited, the database is backed up nightly with the backup verified before it is kept, and we rate limit sign-in attempts. No system is perfectly secure, but we take this seriously and will tell you promptly if something goes wrong.

9. Changes, and how to reach us

If we change how we use information about you or your children in a way that materially affects you, we will tell you and ask you to agree again.

For anything at all — a question, a correction, a copy of your data, or a deletion — write to [email protected], or to Compendium Company, LLC, 999 Vanderbilt Beach Rd, Ste 200, Naples, FL 34108, United States.

See also the Terms and Conditions.